Get In Touch

Have questions about our products or need assistance? Our customer service team is here to help.

Email Us

[email protected]

We aim to respond to all inquiries within 24 hours during business days.

Call Us

+44 9650 267994

Available Monday to Friday, 9am to 5pm EST

Visit Us

34 Marshall Fork
Hallburgh, CW12 1BP
Canada

By appointment only

Business Hours

  • Monday - Friday: 9:00 AM - 5:00 PM EST
  • Saturday: 10:00 AM - 2:00 PM EST
  • Sunday: Closed

Send Us a Message

Frequently Asked Questions

What shipping methods do you offer?

We offer standard shipping (5-7 business days), express shipping (2-3 business days), and next-day delivery for orders placed before 2pm EST. Shipping rates are calculated at checkout based on your location and selected method.

How do I track my order?

Once your order ships, you'll receive a confirmation email with tracking information. You can also track your order by logging into your account on our website or contacting our customer service team.

What is your return policy?

We offer a 30-day satisfaction guarantee on most products. If you're not completely satisfied, you can return unused items in their original packaging for a full refund or exchange. Please note that shipping costs are non-refundable.

Do you offer international shipping?

Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location. Please note that customers are responsible for any customs fees or import taxes that may apply.

Are your products safe for all vehicle finishes?

Our products are formulated to be safe for all modern automotive finishes when used as directed. However, we always recommend testing any product on a small, inconspicuous area first, especially for vintage or custom paint finishes.

Do you offer wholesale or bulk discounts?

Yes, we offer special pricing for professional detailers, auto shops, and distributors. Please contact our wholesale department at [email protected] for more information and to apply for a wholesale account.